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Danger #1 Tricks A Lot Of Internet Shoppers
Most people think the number one danger of internet shopping is unsecure shopping carts,
but this isn't true. (Almost all sites have secure shopping carts, including HomeBarSupplys.com.) The number one danger
is ordering with a company with a poor or non-existent guarantee. This is so important because when people shop online
they can't pick up a the product, give it a good shake, and closely examine it.
That makes it really difficult to make an educated buying decision. And that's why a company's guarantee is so
important. Most companies will give you 30 days from when you place your order (not when you receive it) to send it
back for a refund. We feel that's just not enough time to really know if you made the right decision. Our guarantee
takes all the risk out of ordering from us. We guarantee that you will be completely thrilled - not just "satisfied"
or we'll refund every last penny you spent on the products you bought.
At any time within 6 months of receiving your products if you feel for any reason they fail to live up to our promises
or meet your expectations, simply return them to us and we will immediately and cheerfully give you a full refund of
the purchase price of the products.
Danger #2 Is Very Sneaky
Most online stores that pull this quick one have a small line buried in their return policy that
states that all returned products are subject to a "restocking fee." The truth is that "restocking fees" are imaginary
fees dreamed up somewhere to make people hesitate about returning products they don't want. The worst of these companies
have the philosophy that if they're going to get a return, they might as well get something out of the customer for the
"hassle." Most companies that charge this imaginary fee charge 10-20% of the order total, but a few are as high as 50%.
Be sure you check the return policy for this little bit of trickery.
HomeBarSupplys.com has not and never will charge a "restocking fee."
Don't Miss Danger #3
With the increasing accessibility to global markets the internet has
seen a huge influx of "gray market" products. These are most often cheap foreign knock-offs of legitimate products.
First were Japanese versions of cameras sold as a US version of the camera, now Chinese versions of DVDs are widely
available. The point is be certain the product is a good quality product before you order. If you're not sure about
the quality, make sure the guarantee and return policy are rock solid.
The vast majority of the products at HomeBarSupplys.com are made in the USA. Those imported products that we do offer
are of the highest quality, such as the Complete Bartender Pro Cutting Set or the Italian Wing Corkscrew.
Danger #4 Is An Old Trick Revved Up For The Internet Age
The old "Bait & Switch" trick is alive and well online. The "bait" is
super low prices. These sites know that the internet has made it very easy for people to compare prices and if one
place has the same product for $5 less why not buy it from there? The "switch" happens when you go to check out and
find that shipping and handling charges more than make up for the $5 you're saving. This happened to me about a month
ago while buying a software package online. I went to the place with the lowest price and when I started the check out
process I found that they wanted $22 for shipping for a one pound box! That's nuts! At most it would cost them $5
including the box, packing and labor so I figured they were going to pocket the "extra" $17.
Everyone likes a good deal, so we try to keep all of our pricing competitive, including shipping charges. The vast
majority of our shipments are billed at or near the actual shipping charge plus a small fee that covers the box, labor
and packing materials.
Other Benefits of Ordering with
HomeBarSupplys.com:
Free lifetime product support!
When you invest in any of our products, you become a member of the home
bar community. Our staff is is passionate about all things having to do
with cocktail making in the home and we're happy to help you with any
questions you have about our products you own or even general cocktail
making questions. The support is via email at
support@homebarsupplys.com
and while we get many emails everyday we will answer every one, just be
advised it may take us a couple days to respond.
We search the world - just for you.
We're passionate about home bar supplies and we're always on the look out for unique products that we
think you'll love. We don't go for the gimmicky trinkets, but look for
high quality bar supplies you'll be proud to own.
We actually ship glassware!
Many stores that cater to home bar owners won't sell
glassware. The reason is simple. No matter how well glassware is packed,
the occasional glass will get broken by the delivery company. Those few
stores that do sell glassware will often put their customers through a
long, complicated and inconvenient claims process. We're different. If
you should have a problem with broken glass when you order with us, just
give us a ring, toll-free at 877-849-9012. We'll get replacement glassware out to you in
the next shipment. That's it. There's no forms to fill out, no taking
the packaging to a delivery company and no hassles.
Everyone loves getting a gift.
We offer a Free personalized greeting card when your order is a gift for
someone. Simply tells us what you'd like the card to say when you check
out and one of our girls will beautifully hand write it on card stock and include it in
the box.
Are your Questions answered?
We hope this answers the question of why you would want to order from
us. If you have any further questions, don't hesitate to email us at
support@homebarsupplys.com
or chat with us toll-free at 877-849-9012
or mail us at PO Box 3200; Ferndale WA 98248. We look forward to serving
you, our newest customer!
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